Delivery Information
Shipping Policy
We want your NuHelf order with you as quickly as possible. Every order is processed and dispatched promptly so you can start your journey without delay.
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Dispatched Next Business Day
All orders are processed and shipped within one business day of being placed.
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5–8 Business Days Delivery
Standard delivery takes between 5 and 8 business days from the date of dispatch.
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Tracked & Insured
Every order includes tracking so you can follow your package from dispatch to your door.
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International Shipping
We ship worldwide. Delivery times may vary slightly for international orders.
Processing & dispatch
Orders are processed on business days (Monday to Friday, excluding public holidays). If you place your order before midnight, it will typically be dispatched the following business day.
Once your order has been dispatched, you'll receive a confirmation email with your tracking details.
Estimated delivery times
- Dispatched: Next business day after order is placed
- Standard delivery: 5–8 business days from dispatch
- International orders: May take slightly longer depending on destination and customs clearance
Important notes
- Delivery times are estimates and may vary during busy periods or due to circumstances outside our control
- We are not responsible for delays caused by customs for international orders
- Please ensure your delivery address is correct at checkout — we are unable to redirect orders once dispatched
Haven't received your order within the expected timeframe? Contact our support team and we'll look into it right away.